Saturday, June 27, 2015

Interview an Entrepreneur

This week we had an opportunity to interview an entrepreneur.  This was a great experience for me, and I recommend it to anyone wishing to start their own business.  From this experience I took away several things that I wish to convey here:

The first takeaway from our conversations was the importance of understanding the market.  There's no point going into business if there is no market.  Don't fish where the fish aren't biting.  For me this means doing your homework before you launch any business of any kind.  Find out if there is a market, get the details of that market size, and attack it.
Second, have a financial plan, including start up expenses, and projected financial returns.  Planning a year out, or two, is a good thing.  For me this is essential.  I can't imagine starting a business without any idea of how much you are looking at spending, and how much you can at least expect to get back.  This doesn't mean you will actually get what you have written down, but at least you have a road map to follow.
Third, know your target customer.  Who is it that will likely shop your products or pay for your services?  Once you know who that customer is you can cater to their wants or needs.  By doing this you are more likely to find customers, and more importantly, keep their business longer.
Fourth, have a marketing plan.  Marketing doesn't mean you have to spend millions of dollars (figuratively speaking of course) on Superbowl ads, but you need some plan as to how you will reach your customers.  Knowing your target customer can help with this, by arming you with the information you need to cater specifically to those you are trying to reach.  
Finally, customer service is key.  Going out of your way to wow the customer will help retain your customers, and acquire new ones.  Go above and beyond the customer's expectations.  Not only will this impress the customer, they are more likely to tell their friends about the awesome new service they found.  Imagine how you would feel if the manager at Walmart for instance, asked you how your shopping experience was going that day, and then offered to buy you a steak dinner.  He takes you over to the fresh meat department, you pick out your favorite cut.  Then he throws in a bunch of asparagus and corn in your basket, all on the house!  Holy cow, that would be incredible (did it last week, I know)!  Will your impression of Walmart change after that experience, will you be likely to tell someone about it?  You better believe it, and your customer satisfaction will go through the roof if you keep it up!  Always wow the customer.

Saturday, June 20, 2015

Good is the enemy of great

One of the greatest lessons I ever learned is "good is the enemy of great".  I first heard this when I read "Good to Great ", by Jim Collins.  By the way if you haven't read this book, I highly recommend it.  It is full of great concepts everyone should know and practice in their lives.  Back to what I was saying, good is the enemy of great.  We must never become comfortable with good.  If we do, we will never become great, and that is why good is the enemy of great.
It is very easy to be good, and to stay good, especially if you are comfortable in that position.  If we do this there is no progress in our journey, and our lives, careers, or whatever it is we are stuck being good at, becomes stagnant.  We must drive ourselves if we are to be great.  We must be assertive.  We must be passionate, and driven to be better than the day before.
If you think you are already great you need to ask yourself, "can I be better", "what can I do to improve", "what am I doing that I should stop doing", etc.  We must never be satisfied with our current position.  We must always be on the move, and always be changing for the better.

Saturday, June 13, 2015

Overcoming Challenges

There is always going to be challenges along the way; roadblocks in our path or adversity that sets us back.  How will we handle these challenges is what sets us apart.  Will we turn away and give up, or will we press on and overcome?  Here are several keys to overcome life's challenges whatever they may be:

  • We must truly believe that whatever the situation we are currently in, life will get better.  Having this belief will help us overcome despair and help us press on to overcome.  Only when we are in the right mind can we move forward with any kind of action.
  • Dig deep to find a solution.  Ask the five why's before we come to any conclusion as to the source of the problem.  Why did this happen?  Why did that happen?  Why?  Why?  Why?  You will find that the solution to any problem can be a lot deeper than you may realize.
  • Don't underestimate yourself.  When you doubt your abilities, you have already nixed what you can or can't do.  Believe that you can do anything you set your mind to and never give up on your dreams.
  • Understand that becoming the best at something takes time.  Don't become discouraged by the long road of mastery, for every master in every subject must undergo the long road of discipline and practice.

Saturday, June 6, 2015

Let Passion Drive You

Over the course of the past three weeks I read "Mastery" by George Leonard.  This was a very motivating book about the masters journey.  The masters journey is a path everyone must embark on if they wish to be successful and effective in any endeavor in their life.  He begins by telling us the problem with mastery today.  The big problem in the world that destroys mastery is the instant gratification complex.  The idea that we can get rich quick, lose weight fast, get fit with little effort or do whatever it is we want in life with minimal work involved.  This is a lie and it's been spoon fed to us since infancy.  
The path to mastery is lifelong, and it's primary motivation is the journey itself, not the prize at the end of the road.  “People who get into something for the money, the fame, or the medal can’t be effective” says Leonard, and I believe him.  The joy must be in the daily routine, the daily practice, not the prize at the end of the race.  If we can find joy in the journey we will become very effective and successful at whatever it is we are trying to accomplish.  According to Guy Kawasaki we cannot be motivated by money; if we are motivated by money we will not obtain fortunes.  If we are driven by passion, for doing good, for making a difference, then we are more likely to succeed (and find fortune).